Safeguarding

Elevated Software is committed to protecting all vulnerable individuals in a transparent, open culture where everyone feels safe. Regulated by the CQC (Certificate No. 404152022).
Open concerns
2
under active review
Referred to local authority
1
awaiting outcome
Closed this quarter
7
all resolved
Average days to resolve
9
from raised to closed
Concerns log
Designated leads
Training & oversight

Concerns log

7 records
RefPersonTypeServiceRaised byDateStatus
Every service has a trained Designated Safeguarding Lead, competent in safeguarding adults, PVA (Prevention of Vulnerable Adult abuse) and safeguarding supervision, with board-level oversight at Director meetings.

Maple Court

Cover current
JP
John Parker
Designated Safeguarding Lead
Supervision currentLocal alert trained

Willow Mews

Cover current
AB
Amelia Brown
Designated Safeguarding Lead
Supervision currentLocal alert trained

Cedar Lodge

Cover current
MS
Maria Stevens
Designated Safeguarding Lead
Supervision currentLocal alert trained

Community Outreach

Cover current
GO
Gemma Osborne
Designated Safeguarding Lead
Supervision currentLocal alert trained
Board-level oversight
Sophie Owens, Registered Manager, represents safeguarding at Director meetings to ensure concerns are listened to and taken seriously across the organisation.
Director oversight

Safeguarding training

Ongoing training keeps every support worker competent to recognise and report abuse.

Safeguarding adults100%
PVA / local alert92%
MCA & DoLS88%
Whistleblowing95%

Assurance activity

9 June 2026 · Sophie Owens
Safeguarding supervision completed with all four DSLs
28 May 2026 · Governance
Safeguarding policy reviewed and reissued to all services
14 May 2026 · Local Authority
Local authority safeguarding audit, partnership actions agreed
2 May 2026 · Board
Quarterly safeguarding report presented to Director meeting